Please make sure your shipping address is correct. We will ship only to your default/selected shipping address.
If your default/selected address is empty, you will not able to place your order.
If you want to change address for an order, please tell us as soon as possible. It cannot be changed if the parcel is handed over to airline.
2. Coupon and Discount
All your coupons are listed in “My Coupons” in your account: You could click the button on top right of the coupon to check out which product can be applied on. If there is no limitation specified, you are free to use it on any product including preorders.
Please pay at least $1 USD for each order to prevent payment failure.
-Custom Tax
There is NO Custom Tax for USA. We always declare the value from $10-50.
-Tracking
You could check the tracking by click the order number in “My Order”.
We will upload the tracking number right after we send it out, so the tracking will take about 3 days to be updated.
You could also check the tracking by the following website: https://www.17track.net/ https://www.ship24.com/
Don’t be panic if your package hasn't been updated for less than 12 business days since international shipping won't update itself everyday.
You can contact your local post office once it’s in your country for more info.
Sometimes your post office may request for local tracking info.
Contact us to get local tracking number, delivery company or anything you found weird including return or undelivered: [email protected] [email protected]
Mostly, we will reply you in 48 hours, but if you don’t get replied. Please contact us again in case we missed your message.
4. After-Sale
Thank you for purchasing from Bombusbee!
We provide after-sale service for most of our items sold.
You could click the button on top right of the coupon to check out which product can be applied on. If there is no limitation specified, you are free to use it on any product including preorders.
USD
EUR
GBP
CAD
AUD
