If the item you received got a defect, please check out our aftersale page to request for spare part.
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BOMBUSBEE

After Sale Service

Thank you for purchasing from Bombusbee!

We provide after-sale service for most of our items sold. Please check out the item once you received and submit the request asap if you found any defect on it.

1. Please be advised, free replacement parts will not be provided for requests over 30 days. Separate shipments require freight payment.
2. Replacement parts will usually arrive in 15-25 days. of updates to our after-sales service policy regarding replacement parts.

Problem * Email * Order Number * Product Name * Name * Phone Number * Upload Picture(s) of the issue * Upload Video(s) of the issue *

ADD

Describe the issue *

To make it clear and smooth

Please update at least 2 pictures for the following information:

a pictures of the whole figure with defect part circled,
a close view of the defect part.

Example:

The Newage figure I received is missing the waist armour.
You can see in the first picture, the waist armour on the right side is missing.
It's no broken.

Brands lunar new year holiday

Some of the brands may be observing the Lunar New Year holiday and may resume operations in March.
Please refer to the following reference dates for specific brand availability:

Moshow	Jan 26
Tunshi Studio	Feb 24
CCS Toys	Feb 2
KOSMOS	Feb 2
Dream Star Toys	Feb 3
TransArt	Jan 27
Moshow	Jan 26
Tunshi Studio	Feb 24
CCS Toys	Feb 2
KOSMOS	Feb 2
Dream Star Toys	Feb 3
TransArt	Jan 27

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